Name: anthony lucito
Rating: 1
Review: They responded in a quickly manner but soon all changed, so they came out and determined it was a bad ac evaporator coil and needed to be replaced but stated the coil would be under warranty so I would need to pay for labor and materials which I was quoted $1400 dollars for 2 hours worth of labor @ $700 per hour which is totally crazy but what do you do when you have a 72 year old mother there and it’s 81 degrees in the house, I was told by the tech they would get the part and be back the next morning and the charge for today’s service was waived, so the next morning comes along and I received a call from someone in the office and they told me the part wouldn’t be under warranty due to them not having a account with warranty department so now the quote went from $1400 to $2800 so I try and explain what the warranty place told me on the phone and the office person said I have to choice’s either pay the $2800 or cancel the repair from them which I opt to cancel due to the crazy cost, now they are wanting to bill me $289 dollars for 1 hours worth of work when my invoice show 0 dollars owed. I went with another company and the part was covered and the labor and material charge was $850 so Swift air is just a company that preys on people needing service. I wouldn’t recommend this company to anybody
Date: 4 months ago